Terms of Services

1. Introduction

These Terms of Service (“Terms”) apply to your use of the Vetex Solutions website and any enquiries, requests or interactions you make through it.

By using this website, you agree to these Terms. If you do not agree, please do not use the website.

2. About Vetex Solutions

Vetex Solutions (Pty) Ltd provides services that may include:

  • HVAC services
  • Construction services
  • Plumbing services
  • Waterproofing services
  • Painting services

The website is intended to provide information about our business and allow potential clients to contact us or request a quote.

3. Website Use

You agree to use this website only for lawful purposes and in a way that does not:

  • infringe the rights of others,
  • restrict or interfere with the use of the website by others,
  • damage, disable or impair the website,
  • attempt unauthorised access to any part of the website or related systems,
  • or submit false, misleading or harmful information.

4. No Guarantee of Availability

We aim to keep the website available and accurate, but we do not guarantee that:

  • the website will always be available,
  • the website will be error-free,
  • or the content will always be complete, current or uninterrupted.

We may update, suspend or remove parts of the website at any time without notice.

5. Quotes and Enquiries

Submitting an enquiry or requesting a quote through the website does not create a binding contract.

Any quotation, estimate, scope, pricing, timing or service availability provided by Vetex Solutions is subject to review, confirmation and separate agreement where required.

6. Service Information

We try to describe our services as clearly as possible. Even so, website content is general information only and may not reflect every service condition, limitation, price, location, timing requirement or project-specific factor.

Final service terms may depend on:

  • site inspection,
  • project scope,
  • material availability,
  • timeline requirements,
  • and written agreement between the parties.

7. Client Responsibilities

If you engage Vetex Solutions, you may be required to:

  • provide accurate information,
  • give access to the site where needed,
  • respond to requests for approvals or details,
  • and meet agreed payment or scheduling requirements.

Delays or additional costs may arise where required information, access or approvals are not provided on time.

8. Intellectual Property

All content on this website, including text, layout, graphics, logos, branding and design elements, is owned by or licensed to Vetex Solutions unless stated otherwise.

You may not copy, reproduce, distribute, modify or use website content for commercial purposes without prior written permission.

9. Third-Party Links

This website may contain links to third-party websites, platforms or services. These links are provided for convenience only. We do not control or endorse those third-party sites and are not responsible for their content, availability or practices.

10. Limitation of Liability

To the fullest extent permitted by law, Vetex Solutions is not liable for any direct, indirect, incidental, consequential or other loss arising from:

  • use of or inability to use the website,
  • reliance on website content,
  • technical failures,
  • delays, viruses or harmful code,
  • or third-party websites linked from this website.

Nothing in these Terms excludes liability where it cannot legally be excluded under applicable law.

11. Indemnity

You agree not to hold Vetex Solutions liable for any claim, loss, damage, cost or expense arising from your misuse of the website, your breach of these Terms, or your unlawful conduct.

12. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect and process personal information.

13. Electronic Communications

By submitting forms or contacting us electronically, you agree that communications may be sent electronically where appropriate.

South Africa’s Electronic Communications and Transactions Act regulates electronic communications and transactions.

14. Changes to These Terms

We may update these Terms from time to time. Any updated version will be posted on this page with the revised date.

15. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

16. Contact Details

If you have questions about these Terms, please contact:

Vetex Solutions
Email: info@vetexsa.co.za
Phone: 073 206 0306